Virtual Assistants & Back-Office Teams for Wellness Companies & Programs

Let your coaches, practitioners, and program leads stay focused on delivery while we run the back office.

  • Stop losing members to slow follow-up and gaps in communication

  • Run more challenges, content drops, and campaigns without stretching your core team thin

  • Done-for-you admin, engagement support, and marketing coordination

What Your Offshore Team Handles

Wellness businesses operating under
member, program, and operations pressure.

Member & Client Support

  • Respond to inquiries, chats, and emails

  • Onboard new members and participants

  • Manage check-ins, reminders, and follow-ups

  • Collect feedback and support renewals

Scheduling & Coordination

  • Manage calendars and appointments

  • Handle confirmations and reschedules

  • Track program enrollments and sessions

  • Coordinate challenges and content across time zones

Admin & Operations

  • Manage memberships and subscriptions

  • Update CRM and wellness platforms

  • Support reporting and documentation

  • Maintain SOPs and internal coordination

Marketing & Engagement

  • Manage email and newsletters

  • Schedule social media and communities

  • Support program enrollment and engagement

  • Repurpose content and update funnels

Who We Serve

Wellness companies and programs ready
to grow but held back by operations.

Integrative & Functional Clinics

Admin and coordination support so practitioners can focus on patients.

Corporate Wellness Providers

Support member engagement and reporting as you scale.

Fitness & Mind-Body Studios

Manage memberships, scheduling, and DMs so you can focus on coaching.

Problems We Solve

Eliminate the operational drag
slowing your wellness business down.

01

Member Gaps

Respond faster and keep members engaged.

02

Program Overload

Take coordination and admin off your core team.

03

Reporting & Comms Gaps

Keep clients and stakeholders informed with reliable support.

04

Reporting & Comms Gaps

Keep clients and stakeholders informed with reliable support.

How We Build Your Wellness Team

Plug-and-play pods customized for wellness companies and programs.

Map your

Workflows

We identify what your team handles and what we can take over.

Tech Stack

Training

Your team works inside the tools you already use.

Dedicated

Role-Based Pods

Get a trained team dedicated to your brand and programs.

Full HR &

QA

We handle recruiting, onboarding, supervision, and performance management.

Why Wellness Companies Choose Us

Operational support built to scale with your programs and your members.

2x

Launch More Programs

Handle more challenges, cohorts, and campaigns without overloading your team.

Drop-off

Keep Members Engaged

Consistent follow-ups help improve participation and retention.

$0

Scale with No Local Headcount

Expand your operations without adding more in-house staff.

5

Deliver for Corporate Clients

Stay organized and responsive as your client base grows.

FAQs

FAQs from Wellness Leaders
& Program Operators

Can your team work inside our wellness platform, CRM, or app backend?

Yes. We train your team on the specific tools you use and follow your permission structure and access controls from day one.

Will your staff communicate directly with our members and program participants?

Yes. Your pod handles chat, email, and community moderation using your brand voice, scripts, and escalation rules. Anything clinical or sensitive always routes back to your licensed practitioners or program leads.

How do you handle sensitive topics like mental health, body image, or personal wellness struggles?

We define clear boundaries and escalation rules together upfront. Your team is trained to be empathetic, follow your frameworks, and escalate anything outside their lane to your qualified team — never to advise beyond your guidelines.

Can we start with a pilot?

Yes. Many clients start with 1–3 roles for 60–90 days to prove the model, then scale once they see the impact on member engagement and team bandwidth.

Do we have to change our systems?

No. Our goal is to plug into your existing tech stack wherever possible. If you standardize tools later, your offshore team can help with that transition too.

Giving Back through our

For Good Brands

Creating opportunities through our For Good brands.

Empowering individuals with access to meaningful work.

Supporting families in the Philippines, South Florida, and Atlanta during tough times.

Donating a portion of profits to charitable initiatives.

Ensuring every partnership contributes to a greater cause.


Charitable Initiatives

  • Educational funding

  • Community development

  • Business empowerment

  • Environmental projects

Financial Assistance

  • Emergency financial aid

  • Housing assistance

  • Food security support

  • Utility assistance

Support Programs

  • Healthcare support

  • Educational scholarships

  • Financial literacy programs

  • Job training and placement

Let's Talk About

Growing Your Business

Contact Us

Your Source for Products, Staffing, and Solutions since 1969.

SUPPORT CENTER

Angeles City, Pampanga,

Philippines

TECH CENTER

New Delhi, Delhi,

India

US OFFICE

990 Biscayne Blvd #501

Miami, FL 33132

Company Milestones

Swift Sourcing is an AI-powered company

led by the Swift siblings.

1969

Jerome Swift and two fraternity brothers launch a business serving Greek organizations, planting the seeds for Swift Incentives

1979

Jerome Swift rebrands the company as Swift Incentives after his partners left the business

2001

Brian Swift returns to the Midwest and joins the business, after college and time on Wall Street

2009

Jamie Swift joins the business after college and experience as a designer for Hallmark Greeting Cards

2018

Started to use off shore staff and hired Hunter Zamora in the Philippines.

2022

Hunter suggested building an office on his family land in the Pampanga region of the Philippines

2024

Our Shared Services Philippines office has significantly expanded to support our growing team and improve operations.

How We Help Organizations

Achieve Efficiency & Growth

We help businesses streamline operations, reduce costs, and improve

productivity by providing centralized services and process optimization

By the Numbers

527

Factory Partners

650

Factories Visited

8+

Years

Average Client Duration

15%

Savings

On Avg, Typical Range 10 to 30%

7-8

Figures

Avg Client Size Annual Revenue

200K To 1.2M+

Avg Total Units Sourced/month

TESTIMONIALS

What others are saying

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- Your Name

"My life changed forever"

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"Highly recommend this"

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Frequently Asked Questions

What Is Employee Recognition?

It’s expressing appreciation in meaningful ways—peer-to-peer, manager-led, or executive acknowledgment for achievements or personal traits.

Why Is It Essential?

Without appreciation, employees may feel overlooked. Acknowledgment fosters a sense of value and cultivates a positive workplace culture while reinforcing desired behaviors.

Types of Employee Appreciation

- Spot Recognition: Prompt compliments for significant achievements.

- Peer Nominations: Encourage nominations for awards that reflect company values.

- Team Celebrations: Reward group successes with points or treats.

What Do Employees Want in Recognition?

Employees appreciate recognition that feels genuine and tailored to their individual contributions. Whether it's a verbal thank-you or a personalized note, they want to feel seen for their unique efforts.

How do I create an effective employee recognition program?

- Define Clear Criteria: Clarify what behaviors you’ll recognize.

- Involve Employees: Get feedback on the program's effectiveness.

- Make It Meaningful: Personalize recognition efforts.

- Measure Impact: Track relevant KPIs to assess effectiveness.